SYSTEMS / BROJECT

Bitrix24: CRM and business automation

Bitrix24 brings CRM, tasks and collaboration tools together. BROJECT configures it around your process, from the first enquiry through delivery, feedback and repeat business.

Discuss implementationOfficial website ↗
Bitrix24 Gold PartnerBROJECT in the partner directory ↗

What the platform does

CRM and sales

Contacts, deals and communication history help organise customer records and track sales stages.

Tasks and teamwork

Projects, tasks, chats and calendars help distribute work and keep track of deadlines.

Channels and automation

Forms, telephony and connected enquiry channels feed into CRM. Automation rules handle recurring actions.

Bitrix24 features ↗

How we use it in projects

We use Bitrix24 as the foundation for customer operations. We define pipeline stages, required fields, ownership and the next action for each enquiry. We connect sales with delivery so that commitments do not stay buried in conversations.

Our implementation process

  1. Map the process

    Review enquiry sources, team roles and the points where enquiries get lost.

  2. Configure CRM

    Agree on pipelines, permissions, records, tasks and automation rules.

  3. Connect systems

    Check data migration and exchanges with your website, telephony and other services.

  4. Launch with your team

    Test workflows, train staff and agree on ongoing support.

From a conversation to customer follow-through

An example workflow we configure around your process:

  1. Enquiry
  2. Nextbot · conversation
  3. Bitrix24 · CRM
  4. Manager · resolution

When needed, we connect Nextbot to handle the initial conversation. Agreed data goes into CRM, and the manager receives context and a next step. We verify the integration scope before implementation.

Nextbot: AI assistants for business →

Licensing and implementation

We help choose a cloud or on-premise edition and a plan that covers the required features. Licensing, configuration, migration, integrations and support are scoped separately. The vendor’s current prices are linked below.

Current pricing ↗

Frequently asked questions

What does BROJECT do during implementation?

We design the workflow, configure CRM and agreed integrations, test scenarios and train your team. The scope is defined after discussing your requirements.

Can you improve an existing Bitrix24 setup?

Yes. We first review the current configuration and data, then agree on changes, migration and testing while preserving the workflows your team needs.

Can Bitrix24 connect to Nextbot?

Yes. Nextbot documents a Bitrix24 integration. Before launch, we check the connector, plans, CRM fields and rules for handing conversations to a manager.

Official resources

Features and pricing depend on the edition, plan and connected services. We check availability for your project before launch.

We implement solutions in Uzbekistan and accept international projects. We discuss projects in Russian, Uzbek and English.

Discuss implementation